Communicating smarter with your customers

As part of our on going commitment to helping our brokers, here at ABACUS, we have developed a number of useful videos around our property insurance products. These will help you understand how to communicate more effectively with your customers, as well as coinciding with the FCA’s drive for smarter, more transparent consumer communications.

You can use these unbranded videos on your website to explain in easy-to-understand terms some of the important things around property insurance.

Our short videos cover:

Landlord Insurance Key Facts Documents

Landlord Renovation Insurance

Why are tenant types important to insurance companies

Do I need a specialist unoccupied property insurance policy?

If you would like to use these videos on your website, please feel free to contact us. (There is no cost).

Alternatively, if you want to create your own videos, these took around an hour to produce with a digital camera (in fact any smart phone camera will do the job), so video creation is something you can easily do yourselves.

To read more about the FCA’s Smarter Consumer Communications strategy, please visit: http://www.fca.org.uk/static/channel-page/dp-smarter-comms/dp-smarter-comms.html.

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